1. Introduction and Acceptance of Terms

Welcome to Nextrive ("Nextrive", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Nextrive multi-tenant B2B e-commerce platform, websites, software, APIs, seller portals, and associated services (collectively, the "Service").

By registering an account, accessing, or using Nextrive, you acknowledge that you represent a valid legal entity or have the full legal capacity to bind yourself or your organization to these Terms. If you do not agree to these Terms, you must immediately discontinue all access and use of our Service

2. Multi-Tenant Architecture & Account Roles

Nextrive operates a multi-tenant cloud architecture serving Platform Super Administrators, Tenant Administrators (Organizations), Vendors/Sellers, and End-Customers. Access privileges and operational permissions are governed by role-based policy matrices.

Tenant Administrators are strictly responsible for managing user access within their dedicated tenant environment, defining permission groups, and overseeing seller/vendor onboarding under their jurisdiction. You agree to maintain accurate account details and safeguard all authentication credentials.

3. Permitted Platform Use and Conduct

Users agree to utilize Nextrive solely for lawful business operations, product catalog management, commercial order fulfillment, quotations, and related merchant activities.

You shall not: (a) reverse-engineer, decompile, or tamper with the underlying codebase or tenant boundary separation; (b) launch automated scrapers, denial-of-service vectors, or unauthorized API stress tests; (c) upload malicious payloads, unapproved tracking pixels, or infringe on third-party intellectual property rights; or (d) breach applicable commercial regulations.

4. Commercial Transactions, Orders & Settlement

Nextrive facilitates order requests, quotations, customer checkouts, vendor invoicing, and settlement processing. While Nextrive integrates trusted third-party payment gateways (including Razorpay, PhonePe, and related providers), Nextrive is not a bank or payment custodian.

All merchant orders, quotes, sample distributions, and product transactions are legally binding agreements between the respective seller and buyer. Payment terms, transaction fees, and payout schedules adhere to individual subscription tier agreements.

5. Tenant Data Ownership & Intellectual Property

You retain all proprietary rights, title, and ownership over the data, catalog items, pricing models, and media assets ("Tenant Content") uploaded to your workspace. You grant Nextrive a limited, non-exclusive license to host, process, and display Tenant Content strictly as necessary to provide and optimize the Service

All Nextrive software, proprietary algorithms, interface designs, logos, and system infrastructure remain the exclusive intellectual property of Nextrive and its licensors

6. Subscriptions, Fees & Invoicing

Access to tenant administrative features and volume-tiered modules requires an active subscription plan. Subscription fees are billed in advance on recurring intervals (monthly or annually) as specified during checkout or via enterprise agreements.

Failure to settle invoices within the grace period may result in tenant suspension, restricted write-access, or plan termination in accordance with our grace period policies

7. Limitation of Liability and Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. NEXTRIVE DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NEXTRIVE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

8. Termination and Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent transactions, or compromise the stability of our multi-tenant infrastructure. Upon termination, access to the workspace will cease, and data offboarding protocols will follow standard platform retention timelines

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the substantive laws applicable in the jurisdiction of Nextrive incorporation, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved through binding arbitration or competent commercial courts

10. Contact and Notices

For legal notices or questions regarding these Terms, contact our legal and compliance desk at legal@nextrive.tech or via postal communication to Nextrive Platform Headquarters